Watch Out: Ten Interview Questions Designed To Trick You!

Jenna Goudreau, Forbes Staff

FORBESWOMAN 2/23/2012 @ 3:11PM |329,479 views

Watch Out! Ten Interview Questions Designed To Trick You

The 10 Trickiest Interview Questions Answered

For the long-term unemployed or those workers looking for a change, getting an interview in today’s market may feel like a win in itself. But once you’re in the door, interviewers often put you through an obstacle course of deceptive questions with double meanings or hidden agendas. Do you know how to read the subtext?

“On the other side of the desk, hiring managers spend countless long hours interviewing candidate after candidate,” says Joyce Lain Kennedy, a nationally syndicated careers columnist and author ofJob Interviews For Dummies. “A tricky question may be used as a time management tool to quickly eliminate a less qualified candidate.”

Kennedy says that even if job hunters have rehearsed anticipated topics, an unexpected question may jar loose an authentic answer that exposes hidden problems. She outlines the top 10 most common questions designed to trick you.

No. 1: Why have you been out of work so long, and how many others were laid off?

This question may also be followed by the more direct, “Why were you laid off?” Kennedy says it is an attempt to figure out if there’s something wrong with you that your former company or that other potential employers have already discovered. The interviewer may be trying to determine if themes of recession and budget cuts were used to dump second-string employees, including you. Rather than answering the question directly and chancing an emotional response or misinterpretation, Kennedy advises punting. Respond: “I don’t know the reason. I was an excellent employee who gave more than a day’s work for a day’s pay.”

No. 2: If employed, how do you manage time for interviews?

“The real question is whether you are lying to and short-changing your current employer while looking for other work,” says Kennedy. The interviewer may wonder: If you’re cheating on your current boss, why wouldn’t you later cheat on me? She suggests placing the emphasis on why you’re interested in this position by saying you’re taking personal time and that you only interview for positions that are a terrific match. If further interviews are suggested, Kennedy advises mentioning that the search is confidential and asking to schedule follow-ups outside of normal working hours.

No. 3: How did you prepare for this interview?

The intention of this question is to decipher how much you really care about the job or if you’re simply going through the motions or winging it. Kennedy says the best way to answer is by saying, “I very much want this job, and of course researched it starting with the company website.” Beyond explaining how you’ve done your homework, show it. Reveal your knowledge of the industry, company or department by asking informed questions and commenting on recent developments.

No. 4: Do you know anyone who works for us?

This one really is a tricky question, says Kennedy, because most interviewees expect that knowing someone on the inside is always a good thing. “Nothing beats having a friend deliver your resume to a hiring manager, but that transaction presumes the friend is well thought of in the company,” she says. Because the interviewer will likely associate the friend’s characteristics and reputation with your merits, she recommends only mentioning someone by name if you’re certain of their positive standing in the organization.

No. 5: Where would you really like to work?

 No. 6: What bugs you about coworkers or bosses?

Don’t fall into this trap. Kennedy says you always want to present yourself as optimistic and action-oriented, and hiring managers may use this question to tease out whether you’ll have trouble working with others or could drag down workplace morale and productivity. “Develop a poor memory for past irritations,” she advises. Reflect for a few seconds, and then say you can’t recall anything in particular. Go on to compliment former bosses for being knowledgeable and fair and commend past coworkers for their ability and attitude. It will reveal your positive outlook and self-control and how you’ll handle the social dynamics in this position.

No. 7: Can you describe how you solved a work or school problem?

Kennedy says that, really, no one should be too taken aback by this, as it’s one of the most basic interview questions and should always be anticipated. However, all too often interviewees either can’t come up with something on the spot or miss the opportunity to highlight their best skills and attributes. Kennedy says what the interviewer really wants is insight into how your mind works. Have an answer ready, like how you solved time management issues in order to take on a special assignment or complicated project, that showcases an achievement.

No. 8: Can you describe a work or school instance in which you messed up?

This one is a minefield. “One question within the question is whether you learn from your mistakes or keep repeating the same errors,” says Kennedy. Similarly, the interviewer may be trying to glean whether you’re too self-important or not self-aware enough to take responsibility for your failings. Perhaps even more problematic, if you answer this question by providing a list of all your negative traits or major misdeeds, then you’re practically spelling out your insecurities and guaranteeing you won’t get the job. So you don’t want to skirt the question or make yourself look bad. “Briefly mention a single small, well-intentioned goof and follow up with an important lesson learned from the experience,” she advises.

No. 9: How does this position compare with others you’re applying for?

“The intent is to gather intel on the competitive job market or get a handle on what it will take to bring you on board,” says Kennedy. There are two directions to take: Coy or calculated. “You can choose a generic strategy and say you don’t interview and tell, and respect the privacy of any organization where you interview,” she notes. Or you could try to make yourself appear in demand by confirming you’ve received another competitive offer, which may up the bidding for your services. Always bring the focus back to this position, by asking: “Have I found my destination here?”

No. 10: If you won the lottery, would you still work?

Admittedly, this one’s a little silly. Even so, it’s another opportunity to underscore your motivation and work ethic. Kennedy advises acknowledging that you’d be thrilled to win the lottery but would still look for meaningful work because meeting challenges and achieving make you happy. And say it with a straight face.

If at any point in an interview you’re uncertain or caught off guard, don’t panic, Kennedy warns. Deflect a question by saying you’d like to mull it over and come back to it, or by being honest that you don’t know the answer and, as a careful worker, would prefer not to guess. “If you’ve otherwise done a good job of answering questions and confidently explained why you’re a great match for the position,” she says, “the interviewer probably won’t consider your lack of specifics on a single topic to be a deal breaker.”

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How to Tame a Bad Boss: 8 Practical Techniques

Employees don’t have to suffer under the tyranny of a bad boss. Management experts say employees possess the power to soften a bad boss’s sharp edges. Here are eight tactics for making a bad boss more bearable.

By
Wed, December 07, 2011

CIO — If you’re one of the many unfortunate souls who reports to a bad boss, you may think your only options are to find a new job or continue to take crap from your corporate Caligula.

In fact, employees don’t have to suffer the many indignities that bad bosses create, whether verbal abuse, micromanagement or having to cover up the bumbling boss’s mistakes, to name just a few. Management experts say employees have a lot more power to tame a bad boss than they realize.

Attempting to soften a bad boss’s sharp edges is a smart career move, says Bob Hewes, a senior partner with leadership development firm Camden Consulting Group. Because we spend so many of our waking hours at work and because our rapport with our boss is one our most pivotal relationships outside of family, it’s in our best interest to try to make it work.

“Having that [relationship] work better makes everyone more successful,” says Hewes. What’s more, he adds, “knowing how to work with difficult people makes you a better employee and manager.”

Through positive reinforcement, formal HR feedback mechanisms and direct conversations with the boss, employees can reform and refine a bad one. Here are eight tips for making a bad boss more bearable.

1. Stop reinforcing the boss’s bad behavior. Management consultant Aubrey Daniels says employees often inadvertently reinforce a bad boss’s behavior. For example, if the boss is fond of making “off-color” jokes, employees reinforce that behavior when they laugh at his jokes, says Daniels.

Sometimes bosses make inappropriate comments to get a rise out of employees, so if the boss says something that offends you, demonstrating that the boss got to you will encourage his behavior, adds Daniels.

The best thing to do is to ignore the comments that disgust you. “Ignoring takes away a reinforcement, and by doing so it diminishes that behavior,” says Daniels.

2. Encourage positive behavior. Ignoring your boss’s bad behavior is one step in getting him to clean up his act. Equally important is recognizing a positive behavior that replaced a negative one.

“If you just ignore the bad behavior, it may go away, but the likelihood that another bad behavior takes its place is high because there are more wrong ways to do things than right ways,” says Daniels, who is also the author of Bringing Out the Best in People. “You need to forgive and forget the things the boss did if they now do something that’s more in line with what you like. You need to let the boss know. His improvement needs to be recognized in some way. That’s the key to change.”

3. Show your boss some empathy. If you get little recognition from your boss, imagine how much less appreciation (and even more grief) he may be getting from his manager. He may unfortunately be replicating the the counterproductive management style with you that his boss employs with him.

Or maybe his nutso management style stems from a crumbling marriage, financial problems or troubled kids? He may be bringing personal stresses into the workplace, says Jim Finkelstein, CEO of organizational development consultancy FutureSense and author of Fuse: Making Sense of the New Cogenerational Workplace.

“When we do interventions, we seek to understand why the individual is behaving a certain way,” he says. “A little bit of empathy can redirect bad behavior into cooperation.”

Finkelstein advises employees to delicately but directly approach the boss to find out why he’s on the war path. An employee might say to the boss: ‘You seem really stressed out. Is there something that’s bothering you that I can help you with?’

The boss might just respond, says Finkelstein, “I’m glad you asked. Just bear with me. I’m going through a difficult time.”

If the employee is feeling particularly courageous, he might address one of the boss’s recent tirades by asking, “Is there a reason you went off on all of us? Can I suggest a different way to handle that situation in the future?”

4. Seek out people who get along with your boss. Chances are, at least one person in your organization finds your boss agreeable. This individual may be a peer on your team or one of your boss’s management-level colleagues. Finkelstein recommends identifying this person to find out what you’re missing.

“Go to someone who’s a peer of your boss,” he says. “Tell them, ‘I see you get along with Jane. I’m really struggling with her. Can I enlist some mentoring from you on how to approach her?”

Camden Consulting’s Hewes advises employees to ask someone they trust to observe how they interact with their boss and give them feedback on their interaction. “You’re trying to get some impartial ideas from someone who is not attached to your emotions,” he says. “If you can get a few ideas of things you can adjust, that would help the relationship go better.”

5. Address stylistic differences. Obtaining feedback on your interactions with your boss from a trusted colleague may help you pinpoint stylistic differences that could be the cause of your conflict. For example, if your boss is results-driven while you’re process-oriented, conflicts are bound to ensue.

Hewes says to identify your boss’s management M.O. and focus on giving her what she wants. If she wants results, give her results. Don’t dwell on how you achieved them. The best way to know what your boss wants is to ask her directly for feedback on how she prefers information and ideas be presented to her.

6. Find one thing—anything—you can appreciate about your boss. Your boss might be a swine, but she might also possess a keen ability to foresee risks and challenges. Finding some quality you genuinely appreciate in your boss “helps you stay in the game longer,” says Hewes, even if you’re simply biding your time until you land a better job.

Complimenting your boss on this quality you appreciate might help to soften her exoskeleton. Just make sure the compliment is sincere, as tough bosses aren’t usually receptive to flattery, according to Hewes.

Showing your boss some appreciation may be a welcome change for her, especially if she experiences little appreciation from her boss or at home. It also reinforces positive behavior.

7. Enlist help from your peers. If your coworkers feel the same way as you about your boss, you can work collectively to change his behavior, says Daniels, the psychologist. Before a meeting in which the boss might debut a new tasteless joke, you and your coworkers might agree not to acknowledge his jocularity. If no one responds to his antics, his behavior is likely to change a lot quicker than if just one person is unresponsive, notes Daniels. “It’s amazing how quickly this [tactic] works,” he says.

8. Take advantage of formal HR feedback mechanisms.Many organizations routinely conduct employee engagement surveys and 360 reviews of managers, says Finkelstein. If you work in such an organization, he says, “you have the perfect opportunity to express yourself. If an organization has been proactive enough to seek input, give it. That’s your power.”

Meridith Levinson covers Careers, Project Management and Outsourcing for CIO.com. Follow Meridith on Twitter @meridith. Follow everything from CIO.com on Twitter @CIOonline and on Facebook. Email Meridith at mlevinson@cio.com.

64 Things Every Geek Should Know! (via Sally’s Special Services)

64 Things Every Geek Should Know! April 21, 2009 at 03:04:28 AM, by Blair Mathis If you consider yourself a geek, or aspire to the honor of geekhood, here’s an essential checklist of must-have geek skills. The term ‘geek’, once used to label a circus freak, has morphed in meaning over the years. What was once an unusual profession transferred into a word indicating social awkwardness. As time

via Sally’s Special Services

Secure Purdue Newsletter

 

June 2011
Volume 8, Issue 4
By Scott Ksander
Executive Director
IT Networks & Security

Often information security seems to focus on “gloom
and doom” reports. However, there are signs that organizations
are starting to take information security more
seriously, and with positive results.

Breach Investigations Report stated that the amount of
compromised data reported for 2010 breaches was at
an all-time low. That number seems almost hopeful. The
Verizon report is prepared by the Verizon RISK Team in
cooperation with the U.S. Secret Service and the Dutch
High Tech Crime Unit.
Despite that positive trend, we must continue to be
vigilant in higher education. The Privacy Rights Clearinghouse,
another group that monitors data breaches,
reported thirty data breaches involving higher education
institutions in 2011. And, this is only six months into
the year. These thirty breaches involve 156,897 records.
The data breaches aren’t just failures of technology. In
one case, partially shredded personnel records were
dumped along a roadside. Those records contained the
names and Social Security numbers of University employees.
In another incident, a person found documents
near a freeway that contained student names and SSNs.
Properly destroying data containing personal information
might have prevented these breaches.

Visit Purdue’s data destruction resources at: http://www.purdue.
edu/securepurdue/datadestruction/

Mobile device security is another area of focus. In
the Privacy Rights Clearinghouse report, several data
breaches involved stolen laptops containing personal
information. Other incidents involved the loss of other
kinds of portable devices with personal information
stored on them. While not every loss of this type can be
prevented, taking basic steps to safe-keep these devices
is a good idea.

Visit Purdue’s mobile device security recommendations at: http://www.purdue.edu/securepurdue/
bestPractices/mobileDevice.cfm

Physically securing storage media is also
important. In March 2010, storage media
was stolen from a vendor that does work for
the Federal Student Loans program. In that
incident, a portable safe containing backup
CDs and DVDs was removed from the
building by rolling the safe out on an office
chair. While the media was recovered one
month later, and did not appear to have
been accessed, that incident could have
led to the loss of over three million records
containing the names, addresses, SSNs,
and other information belonging to federal
student loan borrowers.

The Verizon Data Breach Investigations
Report shows that 96% of the breaches that
it reviewed were avoidable, and 92% of the
attacks were not technically difficult. 96%
WERE AVOIDABLE!!! Other statistics are also
interesting:
•83% of victims were targets of opportunity
•92% of attacks were not highly difficult (this
is down from last year)
•76% of all data was compromised from
servers (this is up from last year)
•86% of the breaches were discovered by
a third party
•96% of breaches were avoidable through
simple or intermediate controls
Taking the protection of our data seriously
isn’t a sometimes job—it’s an everyday job.
This means that we can’t take the summers
or holidays off without making sure that Purdue’s data is protected. This job requires everyone’s help. It is important that we all be
mindful of where data is stored, how it is shared,
and how it’s destroyed.
Making sure we understand Purdue’s information
security policies and data handling requirements
helps us in this job. You can read more about
data handling in this issue of the newsletter.
Let’s keep up the good work we have been doing
and, as always, be careful out there!

The 6 Hottest New Jobs in IT

June 14, 2011

The 6 hottest new jobs in IT

Enterprise technology is getting more social, more business-focused, and more obsessed with the cloud. Here are six opportunities worth chasing

By Robert Strohmeyer | InfoWorld

IT job seekers have real reason to hope. No fewer than 10,000 IT jobs were added to payrolls in May alone, according to the Bureau of Labor statistics, reflecting a steady month-over-month increase since January. And in a June survey by the IT jobs site Dice.com, 65 percent of hiring managers and recruiters said they will hire more tech professionals in the second half of 2011 than in the previous six months.

But which jobs have the greatest growth potential — and stand the best chance of withstanding outsourcing or another economic downturn?

[ Want to cash in on your IT experiences? InfoWorld is looking for stories of an amazing or amusing IT adventure, lesson learned, or tales from the trenches. Send your story to offtherecord@infoworld.com. If we publish it, we'll keep you anonymous and send you a $50 American Express gift cheque. ]

To find those hottest of hot jobs, we’ve scoured listings on IT hiring sites like Dice and Modis and talked with IT execs about the skills they’re looking for in the year to come. Our sources point to a cluster of new job titles created to make IT more agile, more social — and more tightly intertwined with business.

Our results are not scientific. The six job titles you see here have actually been listed, but we didn’t choose them based on frequency of appearance or random sample polling. Instead, we picked them because we think they answer the real needs of businesses that want to prepare for the future. In short, we expect they will pay well, have staying power, and truly influence the organization either now or in the future. When’s the last time you heard that about a job in IT?

Hot IT job No. 1: Business architect

The notion that IT is separate from business has faded into antiquity. Upper management recognizes that technology is not just integral to success, but actually drives the way companies pursue their business goals. To help merge technology and business processes, a new breed of enterprise architect — known as the business architect — is emerging.

“Business architecture is about making sure the whole business holds together,” says Forrester Research analyst Alex Cullen, who researches IT strategy and organizational planning. “It’s a role built around business planning, pointing out opportunities to utilize IT more effectively” in sales, customer service, and other key areas.

Unlike the traditional enterprise architect, whose role is to organize technology to meet business goals, the business architect is a member of the business organization, reporting to the CEO and fashioning high-level company strategy with technology in mind. The successful business architect has a deeper knowledge of the company’s business model and workflow than the average enterprise architect. Think MBA with an IT focus.

“Business managers want to choose the technology that best meets their needs and to have the freedom to walk away from that technology to move on to the next thing,” says Cullen. In a world where execs will one day have the power to provision cloud-based resources for a new business initiative by clicking through a couple of configuration screens, the need for enterprise architects who are glorified implementers will wane. The job of the business architect is to arm managers with the knowledge they need to choose wisely.

In some organizations, enterprise architects with the right experience and disposition may simply take on the business architect role, whether or not they change titles. Nonetheless, says Cullen, “If you want to know about a hot role for 2012, it’s definitely business architect.”

Hot IT job No. 2: Data scientist

Big data — that is, the glut of unstructured or semi-structured information generated by Web clickstreams, system logs, and other event-driven activities — represents a huge opportunity. Buried in that mountain of data may be invaluable nuggets about customer behavior, security risks, potential system failures, and more. But when you’re talking terabytes that double in volume every 18 months, where do you start? That’s where the data scientist comes in.

On the business side, data scientists can open up new opportunities by uncovering hidden patterns in unstructured data, such as customer behavior or market cycles. On the dev side, a data scientist can use deep data trends to optimize websites for better customer retention. Within the IT department, a skilled data scientist can spot potential storage cluster failures early or track down security threats through forensic analysis.

“There’s now an intellectual consensus in business that the only way to run an enterprise is to use analytics with data scientists to find opportunities,” says Norman Nie, CEO of Revolution Analytics, which produces the first commercial application to bring the R data analysis programming language into the business world. Because of the immense opportunity for strategic insight buried in all that data, says Nie, “corporations now have an unlimited demand for people with background in quantitative analysis.”

The R programming language is just one tool in the data scientist’s toolbox. Others range from business analytics software from established providers like SAS Institute to IBM’s new InfoSphere platform to analytics technology acquired in EMC’s recent acquisitions of Greenplum and Isilon Systems. Just last May, EMC Greenplum hosted the first ever Data Scientist Summit.

According to Nie, data science jobs will require workers with a spectrum of skills, from entry-level data cleaners to the high-level statisticians, yielding a range of opportunities for newcomers to the field. As the business world gets increasingly social, the demand for people to plumb the depths of all that social networking clickstream data will only increase. The cliché going around is that “data is the new oil.” A career in refining that raw material sounds like a good bet.

Hot IT job No. 3: Social media architect

Social Web tools and services are now entering business at every level, from back-office IT communications to top-floor business collaboration, partner-connected workflow, and public-facing customer support. As the complexity of social business grows, companies need specialists to make it all work.

Social media no longer means just Facebook and Twitter. IBM, Jive, and Yammer are now the companies to watch, offering social tools for public and private clouds that redefine the role of social media for business. This creates a demand for IT pros with the specialized knowledge to build secure communities within a business network and between businesses and customers.

In 2010, we saw the growth of a new middleware layer to protect intellectual property while opening things up with social tools,” says IDC analyst Michael Fauscette, who researches social business trends. “You’re starting to see that kind of thing because companies want the benefits of the social Web without the risks of putting their business in the hands of [Facebook and Twitter].”

In the enterprise, says Fauscette, social tools need to work together securely while offering transparency to the business. The clickstream data and other user intelligence that these tools produce need to be accessible and searchable inside the business, yet impenetrable from outside the business.

In large companies, a given company’s social infrastructure tends to include multiple social platforms. Designing an infrastructure in which all these apps can work together will require IT pros focused explicitly on social business.

Because social business is still in its infancy, the range of emerging job titles varies widely, but at least they’ve matured beyond the generalized, marketing-centered monikers like “social media strategist” and “social media manager” that first appeared. In our conversations with analysts, leaders at IT job sites, and socially driven companies, we’ve seen an array of more specialized titles, ranging from director of social business technology to director of enterprise collaboration strategy to, most commonly, social media architect.

What these titles have in common is an emphasis on the technology itself, as distinct from the purely strategic business concentration common to social media titles of the past. These are roles that report under the CIO’s org chart and bring practical IT expertise to bear on tangible business functions. Regardless of the precise title, says IDC’s Fauscette, “There will be more demand over the next 18 to 24 months or so, as more systems are deployed.”

Hot IT job No. 4: Mobile technology expert

Mobile is the biggest factor changing IT right now,” says Stewart Tan, vice president of information risk management and security at Accretive Solutions. “Building mobile apps, architecting mobile strategies, and securing those devices” are the top concerns facing the enterprise today.

Based on the listings showing up on IT employment sites, Tan’s words sound almost like an understatement. One of the most common new titles we’ve run across on IT job sites sounds more like a general cry for help than an actual job listing. In response to the flood of new mobile devices, companies are desperately seeking “mobile technology experts” to bring order to the chaos.

If you have serious IT experience deploying and managing fleets of BlackBerry, Android, and iOS devices, there’s ample work ahead. The listings we’ve reviewed consistently seek people evaluate mobile platforms for enterprise use, research and draft device specifications, and support users and developers within the enterprise.

Hot IT job No. 5: Enterprise mobile developer

While mobile application development has been a fast-growing tech arena for years, IT job sites are seeing a rise in listings for creators of enterprise mobile apps. “Companies are looking for ways to make sense of mobile data, develop apps, and ensure security compliance,” says Alice Hill, managing director of IT job site Dice.com.

In some organizations, the programming skills required depend on what’s native to the platform: Objective-C for the iPhone, or Java for Android or BlackBerry. But thanks to HTML5, there’s also a movement toward mobile Web development that crosses mobile platforms. If you’re not already schooled in Objective-C or Java, acquiring deep HTML5 expertise has the dual benefit of a shorter learning curve and greater versatility, though you may still need to learn the quirks of individual mobile platforms.

What distinguishes enterprise dev positions from general mobile dev jobs is their focus on compliance and security, according to Stewart Tan of Accretive Solutions, an executive search firm and consultancy. “Building mobile apps, architecting mobile strategies, and securing those devices” are the top concerns facing the enterprise today.

Hill points to the overflowing demand for mobile app developers on Dice.com, noting that postings for Android developers have now surpassed those for iPhone developers. Nonetheless, listings for BlackBerry developers still abound, reflecting RIM’s tenacious ability to hang on to enterprise customers.

Hot IT job No. 6: Cloud architect

Ask IT managers whether they’re “in the cloud,” and they’ll tell you they always have been. To them, “cloud” is just a trendy way of saying “data center.” But with business executives and investors now tuned into the cloud concept, demand is growing for IT pros who can lead the charge to deliver on the increased efficiency and agility promised by the private cloud.

“There’s so much positive momentum toward cloud integration,” says Ron Gula, CEO of Tenable Network Security. “People who can really identify the architecture from a simplicity point of view are going to be in demand.”

In our searches of tech job listings, we turned up dozens of calls for cloud architects, with the majority originating from enterprise IT organizations. Most of these listings call for familiar skills and certs associated with networking, virtualization, and SAN design. Without question, the more advanced your understanding of virtualization networking and management, the better your chances. The ability to explain how your private cloud will increase visibility into IT costs is a big plus.

In addition to establishing and managing a private cloud infrastructure, Gula says cloud architects will increasingly need to be experts in choosing public cloud services. “When you get into the nuances of SLAs, you become less of an IT person and more of a lawyer,” says Gula. The ultimate goal is the hybrid cloud, where cloud architects and business management decide which cloud services make the most sense to run internally and which should be farmed out on a pay-per-use basis.

Gula says any business depending on outside companies for significant chunks of cloud infrastructure needs a cloud expert capable of taking on the odious challenge of deciphering the terms of a license agreement to assess the veracity of any service provider’s guarantee. These skills will prove critical in risk management, which, according to both Hill of Dice.com and Ripaldi of Modis, is another rapidly growing IT field.

More changes to IT jobs on the horizon
Naturally, these six emerging roles represent just a sampling of what IT pros can expect to see in the coming months. One big trend to watch for is the increasing specificity of IT job functions.

“What we’re seeing with these emerging job positions is a splintering of monolithic tech functions into more granular definitions. Enterprise skills used to be all-encompassing, just like an MD was once enough in the medical world. Today tech roles are being sliced more finely,” says Dice.com’s Hill. “We see it happening already in even relatively new areas like mobile. For tech professionals, it’s clear that in order to be recognized for your skills, a solid base is a good start, but specificity is key.”

So if you have a broad background and are looking to make a change, a resume tailored to the job you want to pursue — plus a little supplemental training and experience if you can swing it — can pay off. Another piece of advice: Get cracking now. Surges in IT hiring like this one don’t happen that often.

This story, “The 6 hottest new jobs in IT,” was originally published at InfoWorld.com. Follow the latest developments in technology careers at InfoWorld.com. For the latest developments in business technology news, follow InfoWorld.com on Twitter.

ACM Student Chapters

 

Texas
ACM-W of Concordia University Texas
Charter Date: 19-Dec-09
Sponsor:
William Eatman
11400 Concordia University Drive
Austin, TX 78726
marsinah.blazek@ctx.edu
Phone:             206-369-1412
Abilene Christian University
Charter Date: 25-Mar-80
Attn: Ray Pettit
ACU Box 28036
Abilene, TX 79699
rsp05b@acu.edu
Phone:             325.674.2070
Fax: 325.674.2130
Concordia University/Austin ACM Student Chapter
Charter Date: 13-Mar-05
Sponsor:
William Eatman
11400 concordia university drive
Austin, TX 78726
william.eatman@concordia.edu
Phone:             512.313.5506
ITT Technical Institute/Webster ACM Student Chapter
Charter Date: 31-Jan-07
Sponsor:
Mr. William Adriance
1001 Magnolia Ave
Webster, TX 77598
badriance@itt-tech.edu
Phone:             281-316-4700
Fax: 281-316 4750
Lamar University
Charter Date: 01-Aug-74
Sponsor:
Dr. Stefan Andrei
Chair:
Daryl Schneider
Dept. Comp. Sci.
PO Box 10056
Beaumont, TX 77710
vmjuarez@my.lamar.edu
Phone: 409-8808748
Fax: 409-8802364

ACM Tech Packs Offer Integrated Learning Tools on Current Topics in Computing

Part of ACM Learning Center, new feature provides annotated bibliographies in cutting-edge fields

ACM Tech Packs, part of the ACM Learning Center, are integrated learning packages focusing on a particular topic developed by subject experts for serious computing professionals. Built around an annotated bibliography containing the best of the best resources available, each Tech Pack consists of ACM Digital Library articles and conference proceedings, ACM Learning Center offerings, and non-ACM resources including multimedia.

The first Tech Pack, Cloud Computing, is now available to ACM members to help them stay current on what ACM subject experts are reading. This authoritative, foundational resource was compiled by Doug Terry, principal researcher in the Microsoft Research Silicon Valley Lab. It provides an annotated list of topics and related published papers on key aspects of cloud computing from a variety of perspectives.

The second Tech Pack, Parallel Computing, is also available. Both Tech Pack bibliographies are available to ACM members via login using your ACM web account credentials.

Tech Packs on Mobility, Software as a Service (SaaS), Globalization/Localization, Security, and Gaming are in the works. ACM members can sign up to be notified when they go live.

CYBERWARFARE

From Wikipedia, the free encyclopedia:

Computer security
Secure operating systems
Security architecture
Security by design
Secure coding
Computer insecurity
Vulnerability
Social engineering
Eavesdropping
Exploits
Trojans
Viruses and worms
Denial of service
Payloads
Backdoors
Rootkits
Keyloggers

Cyberwarfare has been defined by government security expert Richard A. Clarke, in his book Cyber War (May 2010), as “actions by a nation-state to penetrate another nation’s computers or networks for the purposes of causing damage or disruption.”[1]:6 The Economist describes cyber warfare as “the fifth domain of warfare,”[2] and William J. Lynn, U.S. Deputy Secretary of Defense, states that “as a doctrinal matter, the Pentagon has formally recognized cyberspace as a new domain in warfare . . . [which] has become just as critical to military operations as land, sea, air, and space.”[3]

In 2009, President Barack Obama declared America’s digital infrastructure to be a “strategic national asset,” and in May 2010 the Pentagon set up its new U.S. Cyber Command (USCYBERCOM), headed by General Keith B. Alexander, director of the National Security Agency (NSA), to defend American military networks and attack other countries’ systems. The United Kingdom has also set up a cyber-security and “operations centre” based in Government Communications Headquarters (GCHQ), the British equivalent of the NSA. In the U.S. however, Cyber Command is only set up to protect the military, whereas the government and corporate infrastructures are primarily the responsibility respectively of the Department of Homeland Security and private companies.[2]

In February 2010, top American lawmakers warned that the “threat of a crippling attack on telecommunications and computer networks was sharply on the rise.”[4] According to The Lipman Report, numerous key sectors of the U.S. economy along with that of other nations, are currently at risk, including cyber threats to public and private facilities, banking and finance, transportation, manufacturing, medical, education and government, all of which are now dependent on computers for daily operations.[4]

The Economist writes that China has plans of “winning informationised wars by the mid-21st century”. They note that other countries are likewise organizing for cyberwar, among them Russia, Israel and North Korea. Iran boasts of having the world’s second-largest cyber-army.[2]

James Gosler, a government cybersecurity specialist, worries that the U.S. has a severe shortage of computer security specialists, estimating that there are only about 1,000 qualified people in the country today, but needs a force of 20,000 to 30,000 skilled experts.[5]

At the July 2010 Black Hat computer security conference, Michael Hayden, former deputy director of national intelligence, challenged thousands of attendees to help devise ways to “reshape the Internet’s security architecture, explaining, “You guys made the cyberworld look like the north German plain.”[6]

* 1 Methods of attack
o 1.1 Espionage and national security breaches
o 1.2 Sabotage
+ 1.2.1 Electrical power grid
* 2 Motivations
o 2.1 Military
o 2.2 Civil
o 2.3 Private sector
* 3 Reaction by government agencies
o 3.1 Cyberwarfare limitation treaty
* 4 Cyberwarfare by country
o 4.1 Cyberwarfare in the United States
+ 4.1.1 American “Kill switch bill”
o 4.2 Cyberwarfare in China
o 4.3 Cyberwarfare in Russia
* 5 Cyber counterintelligence
* 6 Controversy over terms
* 7 Various case histories
* 8 Project of the International Convention on Prohibition of Cyberwar
* 9 Arms control
* 10 See also
* 11 Further reading
* 12 References
* 13 External links

Cyberwarfare consists of many different threats[7]
Espionage and national security breaches

Cyber espionage is the act or practice of obtaining secrets (sensitive, proprietary or classified information) from individuals, competitors, rivals, groups, governments and enemies also for military, political, or economic advantage using illegal exploitation methods on internet, networks, software and or computers. Classified information that is not handled securely can be intercepted and even modified, making espionage possible from the other side of the world. See Titan Rain and Moonlight Maze. General Alexander notes that the recently established Cyber Command is currently trying to determine whether such activities as commercial espionage or theft of intellectual property are criminal activities or actual “breaches of national security.”[8]
Sabotage

Military activities that use computers and satellites for coordination are at risk of equipment disruption. Orders and communications can be intercepted or replaced. Power, water, fuel, communications, and transportation infrastructure all may be vulnerable to disruption. According to Clarke, the civilian realm is also at risk, noting that the security breaches have already gone beyond stolen credit card numbers, and that potential targets can also include the electric power grid, trains, or the stock market.[8]

In mid July 2010, security experts discovered a malicious software program that had infiltrated factory computers and had spread to plants around the world. It is considered “the first attack on critical industrial infrastructure that sits at the foundation of modern economies,” notes the New York Times.[9]
Electrical power grid

The federal government of the United States admits that the electric power transmission is susceptible to cyberwarfare.[10][11] The United States Department of Homeland Security works with industry to identify vulnerabilities and to help industry enhance the security of control system networks, the federal government is also working to ensure that security is built in as the next generation of “smart grid” networks are developed.[12] In April 2009, reports surfaced that China and Russia had infiltrated the U.S. electrical grid and left behind software programs that could be used to disrupt the system, according to current and former national security officials.[13][14] The North American Electric Reliability Corporation (NERC) has issued a public notice that warns that the electrical grid is not adequately protected from cyber attack.[15] China denies intruding into the U.S. electrical grid.[16][17] One countermeasure would be to disconnect the power grid from the Internet and run the net with droop speed control only.[18][19] Massive power outages caused by a cyber attack, could disrupt the economy, distract from a simultaneous military attack, or create a national trauma.

Howard Schmidt, the cybersecurity czar of the US, commented on those possibilities:[20]

It’s possible that hackers have gotten into administrative computer systems of utility companies, but says those aren’t linked to the equipment controlling the grid, at least not in developed countries. [Shmidt] has never heard that the grid itself has been hacked.

Motivations
Military

In the U.S., General Keith B. Alexander, first head of the recently formed USCYBERCOM, told the Senate Armed Services Committee that computer network warfare is evolving so rapidly that there is a “mismatch between our technical capabilities to conduct operations and the governing laws and policies.” Cyber Command is the newest global combatant and its sole mission is cyberspace, outside the traditional battlefields of land, sea, air and space.” It will attempt to find and, when necessary, neutralize cyberattacks and to defend military computer networks.[21]

Alexander sketched out the broad battlefield envisioned for the computer warfare command, listing the kind of targets that his new headquarters could be ordered to attack, including “traditional battlefield prizes – command-and-control systems at military headquarters, air defense networks and weapons systems that require computers to operate.”[21]

One cyber warfare scenario, Cyber ShockWave, which was wargamed on the cabinet level by former administration officials, raised issues ranging from the National Guard to the power grid to the limits of statutory authority.[22][23][24][25]

The distributed nature of internet based attacks means that it is difficult to determine motivation and attacking party, meaning that it is unclear when a specific act should be considered an act of war.[26]
Civil

Potential targets in internet sabotage include all aspects of the Internet from the backbones of the web, to the Internet Service Providers, to the varying types of data communication mediums and network equipment. This would include: web servers, enterprise information systems, client server systems, communication links, network equipment, and the desktops and laptops in businesses and homes. Electrical grids and telecommunication systems are also deemed vulnerable, especially due to current trends in automation.
Private sector

Computer hacking represents a modern threat in ongoing industrial espionage and as such is presumed to widely occur. It is typical that this type of crime is underreported. According to McAfee’s George Kurtz, corporations around the world face millions of cyberattacks a day. “Most of these attacks don’t gain any media attention or lead to strong political statements by victims.”[27] This type of crime is usually financially motivated.
Reaction by government agencies

In August 2010, the U.S. for the first time is publicly warning about the Chinese military’s use of civilian computer experts in clandestine cyber attacks aimed at American companies and government agencies. The Pentagon also pointed to an alleged China-based computer spying network dubbed GhostNet that was revealed in a research report last year.[28] The Pentagon stated:

“The People’s Liberation Army is using “information warfare units” to develop viruses to attack enemy computer systems and networks, and those units include civilian computer professionals. Commander Bob Mehal, will monitor the PLA’s buildup of its cyberwarfare capabilities and will continue to develop capabilities to counter any potential threat.”[29]

The United States Department of Defense sees the use of computers and the Internet to conduct warfare in cyberspace as a threat to national security.[30] One U.S. agency, the Joint Forces Command, describes some of its attributes:

Cyberspace technology is emerging as an “instrument of power” in societies, and is becoming more available to a country’s opponents, who may use it to attack, degrade, and disrupt communications and the flow of information. With low barriers to entry, coupled with the anonymous nature of activities in cyberspace, the list of potential adversaries is broad. Furthermore, the globe-spanning range of cyberspace and its disregard for national borders will challenge legal systems and complicate a nation’s ability to deter threats and respond to contingencies.[31]

In February 2010, the U.S. Joint Forces Command released a study which included a summary of the threats posed by the internet:[31]

With very little investment, and cloaked in a veil of anonymity, our adversaries will inevitably attempt to harm our national interests. Cyberspace will become a main front in both irregular and traditional conflicts. Enemies in cyberspace will include both states and non-states and will range from the unsophisticated amateur to highly trained professional hackers. Through cyberspace, enemies will target industry, academia, government, as well as the military in the air, land, maritime, and space domains. In much the same way that airpower transformed the battlefield of World War II, cyberspace has fractured the physical barriers that shield a nation from attacks on its commerce and communication. Indeed, adversaries have already taken advantage of computer networks and the power of information technology not only to plan and execute savage acts of terrorism, but also to influence directly the perceptions and will of the U.S. Government and the American population.

Not all responses have been defensive in nature. The Internet security company McAfee stated in their 2007 annual report that approximately 120 countries have been developing ways to use the Internet as a weapon and target financial markets, government computer systems and utilities.
Cyberwarfare limitation treaty

American General Keith B. Alexander endorsed talks with Russia over a proposal to limit military attacks in cyberspace, representing a significant shift in U.S. policy.[32]
Cyberwarfare by country
Cyberwarfare in the United States
Main article: Cyberwarfare in the United States

Cyberwarfare in the United States is the United States military strategy of proactive cyber defence and the use of cyberwarfare as a platform for attack.[33]
American “Kill switch bill”

On June 19, 2010, United States Senator Joe Lieberman (I-CT) introduced a bill called “Protecting Cyberspace as a National Asset Act of 2010″[5], which he co-wrote with Senator Susan Collins (R-ME) and Senator Thomas Carper (D-DE). If signed into law, this controversial bill, which the American media dubbed the “Kill switch bill”, would grant the President emergency powers over parts of the Internet. However, all three co-authors of the bill issued a statement that instead, the bill “[narrowed] existing broad Presidential authority to take over telecommunications networks”.[34]
Cyberwarfare in China
Main article: Cyberwarfare in the People’s Republic of China

Diplomatic cables highlight US concerns that China is using access to Microsoft source code and ‘harvesting the talents of its private sector’ to boost its offensive and defensive capabilities.[35]
Cyberwarfare in Russia
Main article: Cyberwarfare in Russia
Cyber counterintelligence

Cyber counter-intelligence are measures to identify, penetrate, or neutralize foreign operations that use cyber means as the primary tradecraft methodology, as well as foreign intelligence service collection efforts that use traditional methods to gauge cyber capabilities and intentions.[36]

* On April 7, 2009, The Pentagon announced they spent more than $100 million in the last six months responding to and repairing damage from cyber attacks and other computer network problems.[37]

* On April 1, 2009, U.S. lawmakers pushed for the appointment of a White House cyber security “czar” to dramatically escalate U.S. defenses against cyber attacks, crafting proposals that would empower the government to set and enforce security standards for private industry for the first time.[38]

* On February 9, 2009, the White House announced that it will conduct a review of the nation’s cyber security to ensure that the Federal government of the United States cyber security initiatives are appropriately integrated, resourced and coordinated with the United States Congress and the private sector.[39]

* In the wake of the cyberwar of 2007 waged against Estonia, NATO established the Cooperative Cyber Defence Centre of Excellence (CCD CoE) in Tallinn, Estonia, in order to enhance the organization’s cyber defence capability. The center was formally established on the 14th of May, 2008, and it received full accreditation by NATO and attained the status of International Military Organization on the 28th of October, 2008.[40] Since Estonia has led international efforts to fight cybercrime, the United States Federal Bureau of Investigation says it will permanently base a computer crime expert in Estonia in 2009 to help fight international threats against computer systems.[41]

Controversy over terms

There is debate on whether the term “cyberwarfare” is accurate, with some experts stating that “there is no cyberwar,” and that the word is “a terrible metaphor.” Other experts, however, believe that this type of activity already constitutes a war.[20] The warfare analogy is often seen intended to motivate a militaristic response when that is not necessarily appropriate.
Various case histories

* In 1982, a computer control system stolen from a Canadian company by Soviet spies caused a Soviet gas pipeline to explode. The code for the control system had been modified by the CIA to include a logic bomb which changed the pump speeds to cause the explosion.[42]

* In 1991, it was reported by the US Air Force that a computer virus named AF/91 was created and was installed on a printer chip and made its way to Iraq via Amman, Jordan.[43] Its job was to make the Iraqi anti-aircraft guns malfunction; however, according to the story, the central command center was bombed and the virus was destroyed.[44] The virus, however, was found to be a fake.[45]

Cyberwar defense team

* The United States has been attacked from computers and computer networks situated in China and Russia. See Titan Rain and Moonlight Maze.[46]

* In the 2006 war against Hezbollah, Israel alleges that cyber-warfare was part of the conflict, where the Israel Defense Force (IDF) intelligence estimates several countries in the Middle East used Russian hackers and scientists to operate on their behalf. As a result, Israel attached growing importance to cyber-tactics, and became, along with the U.S., France and a couple of other nations, involved in cyber-war planning. Many international high-tech companies are now locating research and development operations in Israel, where local hires are often veterans of the IDF’s elite computer units.[47] Richard A. Clarke adds that “our Israeli friends have learned a thing or two from the programs we have been working on for more than two decades.”[1]:8

* In 2007, McAfee, Inc. alleged that China was actively involved in “cyberwar.” China was accused of cyber-attacks on India, Germany, and the United States, although they denied knowledge of these attacks. China has the highest number of computers vulnerable to be controlled, owing at least partially to the large population.[48]

* In April 2007, Estonia came under cyber attack in the wake of relocation of the Bronze Soldier of Tallinn.[49] The largest part of the attacks were coming from Russia and from official servers of the authorities of Russia.[50] In the attack, ministries, banks, and media were targeted.[51][52]

* In September 2007, Israel carried out an airstrike on Syria dubbed Operation Orchard. U.S. industry and military sources speculated that the Israelis may have used technology similar to that used by the United States Suter airborne network attack system to allow their planes to pass undetected by radar into Syria.[53][54] Suter is a computer program designed to interfere with the computers of integrated air defense systems[55]

* In 2007, the United States government suffered an “an espionage Pearl Harbor” in which an “unknown foreign power…broke into all of the high tech agencies, all of the military agencies, and downloaded terabytes of information.”[56]

* In 2007 the website of the Kyrgyz Central Election Commission was defaced during its election. The message left on the website read “This site has been hacked by Dream of Estonian organization”. During the election campaigns and riots preceding the election, there were cases of Denial-of-service attacks against the Kyrgyz ISPs.[57]

* Russian, South Ossetian, Georgian and Azerbaijani sites were attacked by hackers during the 2008 South Ossetia War.[58]

* In 2008, a hacking incident occurred on a U.S. military facility in the Middle East. United States Deputy Secretary of Defense William J. Lynn III had the Pentagon release a document, which reflected that a “malicious code” on a USB flash drive spread undetected on both classified and unclassified Pentagon systems, establishing a digital beachhead, from which data could be transferred to servers under foreign control. “It was a network administrator’s worst fear: a rogue program operating silently, poised to deliver operational plans into the hands of an unknown adversary. This … was the most significant breach of U.S. military computers ever and it served as an important wake-up call”, Lynn wrote in an article for Foreign Affairs.[59]

* On March 28, 2009, a cyber spy network, dubbed GhostNet, using servers mainly based in China has tapped into classified documents from government and private organizations in 103 countries, including the computers of Tibetan exiles,[60][61] but China denies the claim.[62][63]

* In July 2009, there were a series of coordinated cyber attacks against major government, news media, and financial websites in South Korea and the United States.[64] While many thought the attack was directed by North Korea, one researcher traced the attacks to the United Kingdom.[65]

* In December 2009 through January 2010, a cyber attack, dubbed Operation Aurora, was launched from China against Google and over 20 other companies.[66] Google said the attacks originated from China and that it would “review the feasibility” of its business operations in China following the incident. According to Google, at least 20 other companies in various sectors had been targeted by the attacks. McAfee spokespersons claim that “this is the highest profile attack of its kind that we have seen in recent memory.”[27]

* In May 2010, In response to Indian Cyber Army defacing Pakistani websites, 1000+ Indian websites were defaced by PakHaxors, TeaMp0isoN, UrduHack & ZCompany Hacking Crew, among those were the Indian CID website, local government of Kerala, Box Office of Indian, Brahmos missile website, Indian HP helpdesk, Indian Institute of Science, and The Indian Directorate General of Shipping.

* In September 2010, Iran was attacked by the Stuxnet worm, thought to specifically target its Natanz nuclear enrichment facility. The worm is said to be the most advanced piece of malware ever discovered and significantly increases the profile of cyberwarfare.[67]

* In October 2010, Iain Lobban, the director of the Government Communications Headquarters (GCHQ), said Britain faces a “real and credible” threat from cyber attacks by hostile states and criminals and government systems are targeted 1,000 times each month, such attacks threatened Britain’s economic future, and some countries were already using cyber assaults to put pressure on other nations.[68]

* On November 26 2010, a group calling itself the Indian Cyber Army hacked the websites belonging to the Pakistan Army and the others belong to different ministries, including the Ministry of Foreign Affairs, Ministry of Education, Ministry of Finance, Pakistan Computer Bureau, Council of Islamic Ideology, etc. The attack was done as a revenge of the Mumbai terrorist attack which had confirmed the involvement of Pakistani terrorists.[69]

* On December 4 2010, a group calling itself the Pakistan Cyber Army hacked the website of India’s top investigating agency, the Central Bureau of Investigation (CBI). The National Informatics Center (NIC) has begun an inquiry.[70]

Project of the International Convention on Prohibition of Cyberwar

A Ukrainian professor of International Law, Alexander Merezhko, has developed a project called the International Convention on Prohibition of Cyberwar in Internet. According to this project, cyberwar is defined as the use of Internet and related technological means by one state against political, economic, technological and information sovereignty and independence of any other state. Professor Merezhko’s project suggests that the Internet ought to remain free from warfare tactics and be treated as an international landmark. He states that the Internet (cyberspace) is a “common heritage of mankind.”[71]
Arms control

The Shanghai Cooperation Organisation (members include China and Russia) defines cyberwar to include dissemination of information “harmful to the spiritual, moral and cultural spheres of other states”.

In contrast, the United States’ approach focuses on physical and economic damage and injury, putting political concerns under freedom of speech.

This difference of opinion has led to reluctance in the West to pursue global cyber arms control agreements.[72]

Cyber Security – Politics of Fear- Cyber War

Cyber security – G20 politics of fear

via Cyber security – G20 politics of fear (03Feb11)�|�The Midnight Cafe

 

 

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